Terms and Conditions

1. Introduction

Welcome to Oceanic Gems. By using our website or shopping with us, you agree to the following terms and conditions. Please review them carefully before making a purchase.

2. Orders and Payments

• Orders must be paid in full at the time of purchase.
• Prices are listed in Singapore Dollars (SGD) and include applicable taxes.
• A confirmation email will be sent upon successful order placement.

3. Shipping and Delivery

• We deliver within Singapore, with an estimated delivery time of 2 to 5 business days.
• Shipping costs are calculated at checkout.
• Customers must provide accurate delivery information to avoid delays.

4. Returns and Refunds

• Returns are accepted within 14 days of receipt, provided items are in their original condition and packaging.
• Customized or personalized items are non-refundable unless defective.
• Refunds are processed within 7 business days after returned items are verified.

5. Website Use

• Our website is intended for lawful use only. Unauthorized or fraudulent activity is prohibited.
• We reserve the right to restrict access to users who violate these terms.

6. Intellectual Property

All content on this website, including text, images, and designs, is the intellectual property of Oceanic Gems. Reproduction or distribution without prior consent is prohibited.

7. Limitation of Liability

Oceanic Gems is not responsible for:

• Damages resulting from improper use of our products.
• Delays in delivery caused by external factors beyond our control.

8. Contact Us

For inquiries regarding these terms, please contact us at:

Oceanic Gems
990B Jurong West Street 93, Singapore 642990
Email: info@OceanicGemsTop.comPhone: +65 6115 6253